POLICIES

RETAINERS
All retainers are non-refundable. Should you cancel your charter one week prior to your charter; your retainer will be applied to your next charter. You must reschedule your charter within the next twelve months or your retainer will be forfeited.

IDENTIFICATION
You must have a picture ID and your credit card available at the beginning charter in order that the chauffeur may verify all contract information.

NON-SMOKING
All of our vehicles are non-smoking. If smoking occurs in a vehicle the charter will be terminated and no refund will be issued. A $300 fee will be assessed for each cigarette burn.

MOTION SICKNESS
There is a $200.00 clean up fee for motion sickness plus any additional cost due to “down time” such as loss of business.

DRINK SPILLS
There is a $75.00 clean up fee for drink spills.

GLASSES
$10.00 fee for broken or missing glasses.

DAMAGES
The client will be charged for any damage that is caused by him/her and/or their guests. This also includes the loss of business because of “down time” for repairs.

OVERAGE
If charter runs over the scheduled end time by 15 minutes, an additional hour will be assessed with payment due at the beginning of that hour. Rates are in hour increments (minimum). If you feel that your charter may go over please notify your chauffeur as soon as possible. Chauffeurs handle several assignments through the course of the day. Your vehicle may be scheduled for another charter after yours, thus making your vehicle unavailable for additional hours. The chance of making other arrangements in your favor will increase the earlier you inform your chauffeur.

PERSONAL ITEMS
Luximo Limousines is not responsible for any articles left in the vehicle. Double-check your vehicle at the end of your charter.

CHAUFFEUR’S DISCRETION
The charter may be cancelled at any time, at the chauffeur’s discretion, if the client and/ or guests become unruly or belligerent.

RETAINER CANCELLATION
The charter may be cancelled at any time if one or more terms and conditions of this contract are breached. No refunds will be given for any charter that is terminated.

ALCOHOL
Any passengers under the age of 21 cannot consume alcohol while a passenger of Luximo Limousine Chauffeurs. If this occurs, the charter will be terminated immediately and no refund will be given. Luximo Limousines, by law, is not permitted to provide alcoholic beverages to our clients, even those of legal age. However, if 21 or older, you may bring your own alcoholic beverages on board.

936-447-LIMO (Metro)