FINANCIAL
PERSONAL CHECKS
All personal checks must be received at minimum of 7 BUSINESS days prior to your charter. If we receive it less that 7 business days before your charter, we will contact you to advise that we need another form of payment and your check will be returned to you.
DEBIT CARDS/ CREDIT CARDS
Credit/Debit cards are the preferred way to pay deposits and balances as the transactions may be completed over the phone. You may also use this option when paying less than 7 business days before your charter. We accept Visa, MasterCard, Discover, and American Express.
CASH
Cash will be accepted as a deposit or to pay a balance. If you are paying your deposit with cash, you must make an appointment to bring it in to our office and your charter will be booked on site. If you are paying your balance in cash, you may bring that to our office anytime before your charter (also by appointment) or you may give it to your chauffeur at the beginning of your charter.
REFUND POLICIES
If you have reserved your charter with a minimum retainer, please keep in mind that your retainer is NON-REFUNDABLE, but it is transferable to another date. If you need to change the date of your charter, it must be within one year of the date that you originally booked the charter.
If you paid for your charter in full and up front, then the total charter fee MINUS your deposit amount will be refunded.
If there is an error on your charter due to Luximo Limousine Chauffeurs, management will discuss the appropriate amount of the refund with you.
Refunds will be given in the form in which they are received. 936-447-LIMO (Metro)
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